If there is an Octotel junction box on your wall or if Octotel has wired your building then you have come to the right place. Get your connection with us and have access to your own personalised support, no chat bots just contact us on whatsapp: 072 129 5310 for any queries. We also have Live Help on our website and a regularly monitored ticket system for fault queries.
Check to see if Fibre is available in your area
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(FTTH) Fibre to the home
R699/m - Uncapped
15Mbps Down 15Mbps Up
R899/m - Uncapped
30Mbps Down 30Mbps Up
R1299/m - Uncapped
100Mbps Down 100Mbps Up
R1619/m - Uncapped
200Mbps Down 200Mbps Up
(FTTB) Fibre to the business
How can I pay ?
Payment can be made by Credit Card; EFT; Instant EFT; Stop Order; Snapscan; Payfast; Paypal; Direct Deposit or Debit Order.
Is there a setup fee ?
Octotel has an installation fee of R1725 Vat incl.
The installation fee includes Access Build up to 30 meters. A quote will be supplied for any extra meterage.
Please note that should the service be ordered and the incorrect address is supplied, the client will be responsible for all charges relating to the order placed at the incorrect address.
Yes we will supply a free-to-use router, however there is a Once-off delivery fee of R249.
What are our terms ?
There is no contract.
Cancellations require a 30 calendar day notification.
A pro rata invoice will be issued on activation of service.
Can I upgrade, downgrade at any time ?
Yes! Upgrades and downgrades of Fibre speeds can be done at any time.
Do you want Fibre Internet, but still need a landline number ?
We've got a solution for you. If you have Fibre, then you can cancel your Telkom landline rental and simply port your number across. You can use this on a fixed VoIP enabled phone or take your number with you on the move on your Mobile phone!
SA Domain VOIP is an affordable telephone service that works off your Internet connection. It cuts out that unnecessary landline cost that you pay every month and only charges for your Call Time. Perfect for anyone with Fibre Internet looking for a home or business telephone number that is flexible, affordable and easy-to-use.
How do I port my Telkom voice landline to SA Domain VOIP ?
You'll need to supply us with a copy of your Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.
It’s completely normal to get different results from different speed test sites.
Think about speed test sites like different timed trips that all start at your home but the destination for each is different. You wouldn’t expect a drive on an interstate going to the airport to give you the same average speed as a 20 mile drive to a farm in the countryside.
A speed test is inherently a test of transfer rate, packet loss, latency, and sometimes error counts between two specific points on the global internet and two different speed tests will only share the same start point (your house).
We will only accept speed tests done with a LAN cable plugged in from your PC/Laptop to the modem as speed tests over wi-fi do not give an accurate reading. For a speed test on our network please use speedtest.co.za